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Agile, Multi-Method,

User-Experience Research

360-DEGREE REAL-TIME DISCOVERY, ITERATIVE, & VALIDATION TESTING WITH ACTUAL CUSTOMERS.

Top Brands Incorporate Consistent User Research Into Every Consumer-Facing Project.

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MULTI-TOPIC, MULTI-USER QUOTES, CLAIMS, STATS, QUANTITATIVE SURVEYS

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DIGITAL PROTOTYPE UX/UI/SUS/NPS WALKTHROUGHS

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A/B, NPD, & CREATIVE DISCOVERY, ITERATIVE, & VALIDATION TESTING

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CUSTOM-TOPIC SECONDARY SOURCE DEEP-DIVE RESEARCH

WE RESEARCH DIFFERENTLY

CLIENT | GADGET GUARD

CLIENT | FLUTTERHABIT

CLIENT | SHISEIDO

CLIENT | BONDI BOOST

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DIGITAL/PHYSICAL ITERATIVE PRODUCT DEVELOPMENT TESTING

BESPOKE BRAND-TAILORED 360-DEGREE FOCUS GROUPS

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RETAIL, SALES, DISTRIBUTOR, & P.O.S. INTERCEPT INTERVIEWS

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LARGE EVENT LIVE- POLLING & CAPTIVE AUDIENCE RESEARCH

CLIENT | UTAH BUSINESS

CLIENT | LILLY LASHES

CLIENT | BABE ORIGINAL

CLIENT | GRANDE COSMETICS

OUR RESEARCH PROCESS

01

QUESTIONS

What do we need to know?

02

METHODS

Which methods are the most effective?

03

PLAN

What can we get done? (time & cost)

04

RECRUITMENT

Who do we want to talk to?

05

RESEARCH

How do we get the most useful feedback?

06

ANALYSIS

How do insights inform key decisions?

QUALITATIVE RESEARCH

CLIENT | BABE ORIGINAL

CLIENT | TEDx CONFERENCES

CLIENT | GADGET GUARD

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CLIENT | GRAND AMERICA HOTELS

CURRENT CUSTOMER &
NEW CONSUMER RESEARCH

ITERATIVE PRODUCT & PILOT DEVELOPMENT RESEARCH

360 BRAND POSITIONING
& MARKET RESEARCH

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LARGE EVENT MULTI-METHOD AUDIENCE GROUP RESEARCH

Adapt Your Research

We’ve come to view Dr. Chelsea Shields as more than a research vendor—she’s a strategic partner we rely on when consumer understanding is critical to the success of a project. I would not hesitate to recommend her to any organization looking to bring greater clarity, confidence, and consumer empathy to their branding and digital work.

Travis Stratford

Managing Partner @ Case Agency in NYC

QUICK RESEARCH HELP

Notepad on Desk

$500

RESEARCH DR: CONSULTATION
Ask Dr. Shields's advice on a specific research problem.

3 STEPS | 3 DELIVERABLES

Therapy Session

$1,000

RESEARCH DR: DIAGNOSIS
Ask Dr. Shields's advice on what research is needed to solve your brand, product, or process issues.

5 STEPS | 4 DELIVERABLES

$2,000

RESEARCH DR: QUICK TESTING
Test 100 target-demographic net-new consumers with any 10 questions or assets.

8 STEPS | 3 DELIVERABLES

RESEARCH SERVICES

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Sale Branding

Happy Family

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The fastest way to tell a secure leader from an insecure one:

-Secure leaders seek out consistent user feedback.

-Insecure leaders avoid it.

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Introducing Our Proprietary

EVENT SHADOW OBJECTIVE: AUDIENCE RESEARCH (ESOAR)

The volume of research-per-cost is highest when we have a captive, pre-incentivized audience. Transform your next big event into a fact-finding mission with research services that range across all budgets and group sizes.

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Let's Investigate Together

Every product, project, and process is improved with relevant, qualified, & targeted research! If you can think it, we've done it- and we can do it for you.

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